Shipping

Shipping & Payment

Last updated: July 1, 2025

Manami Mart makes it easy and affordable to get your essentials delivered right to your door—and lets you pay however you like. Here’s everything you need to know:

1. Shipping Policy

1.1. Courier Partner

We ship all orders via Pathao Courier, trusted for fast, trackable deliveries across Bangladesh.

1.2. Shipping Rates

• Processing time: 1–2 business days after order confirmation.

• Delivery time:

  • Inside Dhaka: 1–3 business days

  • Outside Dhaka: 3–5 business days

You’ll receive a shipment confirmation email (and SMS if you provided a phone number) with your Pathao tracking link.

2. Payment Methods

We offer four convenient payment options—choose the one that suits you best at checkout.

2.1. Cash on Delivery (COD)

• Pay in cash when your package arrives.

• Available for all regions.

• No extra COD fee.

2.2. Mobile Wallets

How to pay by mobile wallet:

1. Open your bKash/Rocket/Nagad app.

2. Choose “Send Money” (bKash/Rocket) or “Send Money to Merchant” (Nagad).

3. Enter 01345-753054 as the recipient number.

4. In the reference/memo field, include your order number.

5. Confirm the amount and complete the payment.

You’ll receive an in-app confirmation—forward that screenshot or TRX ID to contact@manamimart.com to speed up order processing.

3. Order Confirmation & Support

Once your payment is confirmed (for COD, when the courier scans your package; for wallets, when our finance team verifies your TRX), we’ll send you:

• Order confirmation via email/SMS

• Shipping notification with tracking link

For any questions or assistance, contact us at:

• Email: contact@manamimart.com

• Phone: 01345-753054

• Live Chat: Available on our website during business hours (10 AM–6 PM BST)

Help

• For delivery updates, delays, or notifications, please follow the information provided by the courier company.

• If needed, you can also contact our customer support team for assistance.

Thank you for shopping with Manami Mart! We’re committed to delivering quality, trust, and convenience—right to your doorstep.